AAPA

Award a GEM to an AAPA Staff Member

AAPA staff is committed to creating customer experiences that exceed expectations. Have you had an interaction with an AAPA staff that demonstrated Going the Extra Mile?

If so, we want to hear about it and ensure that the staff member is recognized!

Here’s how to award a GEM:

1. Open the GEM card here.
2. Include your full name and AAPA ID if applicable
3. Include the full name of the staff member you wish to recognize
4. Detail what the staff member did that delighted you and exceeded your expectations.
5. Send your completed GEM to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Thanks for helping us give a pat on the back when it is richly deserved.